Privacy Policy
Last updated: January 2024
1. Information We Collect
We collect personal information you provide when creating an account, placing an order, or contacting us. This includes your name, email address, phone number, shipping address, and payment information.
2. How We Use Your Information
Your information is used to process orders, deliver products, send order updates, improve our services, and communicate promotional offers (with your consent). We never sell your personal data to third parties.
3. Payment Security
All payments are processed securely through Razorpay. We do not store your credit card or debit card information on our servers. Razorpay is PCI-DSS compliant.
4. Cookies
We use essential cookies to maintain your session and shopping cart. We may use analytics cookies to understand how visitors use our site. You can disable cookies in your browser settings.
5. Data Sharing
We share your information only with: (a) shipping partners to deliver your orders, (b) payment processors (Razorpay) to process transactions, and (c) email service providers to send order confirmations.
6. Data Security
We implement industry-standard security measures including encryption, secure servers, and regular security audits to protect your personal information.
7. Your Rights
You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at customersupport@biharimunch.com.
8. Contact
For any privacy-related questions, email us at customersupport@biharimunch.com or write to: BihariMunch, Near Laxmi Complex, Boring Rd, Patna, Bihar — 800001.